PVHMC Receives Prodigy Award for Innovation from Computrition
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Pomona Valley Hospital Medical Center (PVHMC) has received the Prodigy Award for Innovation from Computrition, Inc., for its efforts to enhance patient care and experience in implementing a mobile meal ordering system called HS onTray. Computrition, Inc. is the leading provider of foodservice and healthcare software solutions.
The HS onTray software provides patients with an easy, contactless way to self-order customized meals that meet their prescribed diet restrictions, allergy information, nutrition vales and personal preferences. Since the system is web-based, the text can be translated using a patient’s browser language preferences, ensuring involvement and accuracy across PVHMC’s diverse population.
The Food and Nutrition Services Department at PVHMC has rolled out the mobile meal ordering app in phases to allow for an adjustment period for staff and patients and to refine processes before expanding across the hospital. In the first few months, the participation rate was 70-80% amongst eligible patients.