Health Information Exchange
What is a Health Information Exchange?
It’s not uncommon that the patients we treat receive medical care
from many different healthcare providers, not all of whom are affiliated
with PVHMC. Allowing our patients’ healthcare providers electronic
access to medical information can reduce the risk of unnecessary or duplicate
services, prevent delays in treatment, and improve the overall quality
of the care for our patients.
A Health Information Exchange (HIE) is a way to share our patients'
medical information electronically between all healthcare providers participating
in the exchange. Authorized healthcare providers participating in the
exchange may supply a patient’s medical information, or receive
information about a specific patient.
Which HIEs does PVHMC participate in and who has access to these exchanges?
PVHMC is just beginning to participate in HIEs, but this participation
is expanding. Currently, healthcare providers not affiliated with PVHMC
can get electronic access to the PVHMC medical record of their patients
(with the patient’s permission where appropriate). Authorized healthcare
providers are being added regularly to HIEs in which PVHMC participates
to better serve our patients.
What Information is available in HIEs?
Generally, most of the information in PVHMC’s electronic medical
record is available to authorized healthcare providers (and their staff)
who certify to PVHMC that they are involved in that patient’s care.
For some healthcare providers, such as hospitals, only care summary documents
are available. These documents include basic information like patient’s
diagnoses, medications, allergies, lab tests and visit summaries.
How will my information be used by HIE healthcare providers
Medical information obtained by authorized healthcare providers through
an HIE may only be used for purposes of providing treatment, obtaining
payment, or to perform business operations and other activities allowed
or required by law. The PVHMC Notice of Privacy Practices explains in
detail the purposes for which a patient's medical information can
be used and shared by PVHMC and the patient's rights regarding this
information. Each healthcare provider participating in the exchange is
required to have their own Notice of Privacy Practices.
How secure are HIEs?
All healthcare providers are required by law to protect the privacy of
medical information. Special security features seek to keep patients’
information secure and prevent medical information from being seen by
anyone who should not have access. For example, data transfers between
healthcare providers are encrypted so that patients’ medical information
cannot be accessed by anyone without the de-encryption key. If improper
access does occur through an HIE, the law requires that the patient be notified.
Who do I contact for more information?
If you have additional questions about PVHMC’s HIE activities please
contact us online at
MYHEALTH@pvhmc.org or call 909.865.9995.
What HIEs does PVHMC participate in?
Today PVHMC participates in the following HIE arrangements:
MYHEALTH@pvhmc.org — this exchange is managed by PVHMC. It gives authorized healthcare
providers and hospitals (and their staff) not affiliated with PVHMC access,
with the patient's permission, to information from the patient's
PVHMC medical record. Some authorized healthcare providers have direct
electronic access to the PVHMC medical record of a patient while other
healthcare providers depending upon the electronic medical record system
they have may only obtain a care summary document describing a patient’s care.
For more Information:
Inland Empire Health Information Exchange (IEHIE) — this regional
health information exchange is managed by Orion Health. It gives authorized
healthcare providers (and their staff) who participate in the exchange
electronic access to a patient’s medical information. PVHMC and
other authorized healthcare providers supply information to the exchange
and are able to access information that is in the exchange. This exchange
is designed to reduce unnecessary or duplicate services, and to facilitate
your care by allowing other care providers involved in your care the ability
to see previous treatment and tests.
For more information:
CAIR – the California Immunization Registry is a secure, confidential,
statewide computerized immunization information system for California
residents. An immunization registry is a secure web-based database that
can store your (and your children’s) immunization records. A registry
helps medical practices keep their patients vaccinated on time, avoiding
under or over immunization and can help get information to your child’s
school regarding what immunizations have been given.
For more information:
- Medication History – medication history provides access to your current
and past prescription history transactions from participating pharmacies
and pharmacy benefit managers, which helps to better inform health care
providers about potential medication issues for your safety and quality of care.
As PVHMC’s participation in other exchanges expands, we’ll
update this information. Check back for updates.
Revocation or Opt - Out - Foms