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Visitor Restrictions & Screening Processes

With COVID-19 hospitalization rates down across the region, and under the guidance of the Centers for Disease Control and Prevention (CDC) and Los Angeles Department of Public Health (LACDPH), we are happy to share that we are now able to safely accommodate increased visitation for many of our patients.

Effective March 29, 2021, the below updated visitor restrictions are in place:

  • Visiting hours: 11:00 am – 6:00 pm. Please verify any exceptions with your nurse.
  • Admitted patients: two (2) healthy persons from the same household may visit a patient per day. Visitors must be 14 years of age or older. Maximum visitation time is 30 minutes per day.
  • Labor, delivery and postpartum: during the labor and delivery period, two (2) healthy persons from the same household will be permitted. During the postpartum period, one (1) healthy designated support person may be permitted an overnight stay to facilitate bonding with the newborn.
  • Pediatric Unit: two (2) designated support persons from the same household will be permitted at the bedside.
  • Neonatal intensive care unit (NICU): two (2) designated support persons from the same household will be permitted at the bedside.
  • Surgery: One person will be permitted until the patient is taken to the pre-procedure area. They may re-enter when the patient is in recovery and preparing for discharge.
  • Emergency Department (ED): during extraordinary and end-of-life circumstances, family members will be allowed to wait in the ED Lobby after being screened, until a member of the healthcare team identifies a designated family contact.

Please coordinate with your family members and friends to ensure these updated restrictions are followed. We understand that communication with your loved ones is important and ask that you consider using alternative methods of communication, including phone calls, social media, instant messaging apps or video calling apps. Complimentary Wi-Fi is available to all patients.

If you are here for an outpatient procedure or appointment, please consider asking your loved one or transportation provider to remain outside, in the car or at home until your procedure or appointment is complete.

Screening Processes

All Arriving Patients & Visitors

  • The hospital is screening patients and visitors at all hospital entrances. Upon arrival, designated staff will ask a series of questions to identify travel status and if patients and visitors are experiencing flu-like symptoms.

Patients with Appointments

  • Patients who have appointments at the hospital will receive a phone call prior to their appointment in which a designated hospital representative will perform the screening.
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