Visitor Restrictions & Screening Processes
Visitor Guidelines:
Please coordinate with your family members and friends to ensure these
updated restrictions are followed. We understand that communication with
your loved ones is important and ask that you consider using alternative
methods of communication, including phone calls, social media, instant
messaging apps or video-calling apps via iPads or other mobile devices.
Complimentary Wi-Fi is available to all patients.
Daily Visitation Hours: 11:00 am – 11:00 pm
Main Lobby Entrance hours: Monday - Friday, 6:00 am - 8:00 pm
Women's Center Entrance Hours: 24/7
Guidelines:
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Visitor age restriction: all visitors must be 15 years of age or older (exceptions include visiting
loved ones who are facing and end-of-life and in cases of extraordinary
medical necessity)
-
Visitor food restriction: to adhere to continuous masking policies, visitors may not consume food
near patients.
-
Cafeteria & Gift Shop: open to patients and visitors for purchase and dining.
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Admitted patients:
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A maximum of two (2) designated visitors will be permitted to visit at the patient’s bedside, at a time.
- Exceptions include visiting loved ones who are facing end-of-life and in
cases of extraordinary medical necessity.
If you are here for an outpatient procedure or appointment, please consider
asking your loved one or transportation provider to remain outside, in
the car or at home until your procedure or appointment is complete.
Entry Processes
Upon entry to PVHMC you may be asked:
- To perform hand hygiene.
- To change your mask. We will provide all visitors with an approved isolation
or surgical mask upon their arrival.
-
To not visit if you are experiencing symptoms of a respiratory illness,
such as the common cold, influenza or COVID-19. Please help us keep our
patients and staff safe by not visiting if you are feeling unwell.
*Effective September 17, 2022, the State of California is no longer mandating
a COVID-19 vaccination or negative test for visitors to healthcare
Public Health Guidelines
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Masking: all visitors must wear the mask provided upon entry at all times while
on our PVHMC campus. Masks must be work properly over the nose and mouth.
-
Social distancing: keep a safe distance of at least six feet from healthcare personnel and
other patients and visitors that are not part of your group.
-
Hand hygiene: hand hygiene practices are mandatory upon entering and exiting the hospital
and patient rooms.
Patients with Medical Appointments
Patients who have appointments at the hospital may receive a phone call
prior to their appointment in which a designated hospital representative
will perform the screening. You may bring an adult support person with
you to your appointment.
We appreciate your understanding of our COVID-19 precautions, as they are
vitally necessary in helping us to protect the health and safety of our
patients, visitors, Associates, Physicians, Volunteers and community.
Like all challenges that Pomona Valley Hospital Medical Center and our
community have faced in the past, we will get through this together.