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Visitor Restrictions & Screening Processes

With COVID-19 hospitalization rates down across the region, and under the guidance of the Centers for Disease Control and Prevention (CDC) and Los Angeles Department of Public Health (LACDPH), we are happy to share that we are now able to safely accommodate increased visitation for many of our patients.

Effective June 22, 2021, the below public health guidelines and visitor restrictions are in place:

  • Visiting hours: 11:00 am – 6:00 pm. Please verify any exceptions with the patient’s nurse.
  • Public health guidelines:
    • Masking: all visitors must wear a mask at all times while on the hospital campus. Cloth masks are not permitted in patient care areas. Masks are available at the entrance if needed.
    • Social distancing: keep a safe distance of at least six feet from healthcare personnel and other patients and visitors that are not part of your group.
    • Hand hygiene: hand hygiene practices are mandatory upon entering and exiting the hospital and patient rooms.
  • Visitor age restriction: all visitors must be 14 years of age or older.
  • Visitor food restriction: to adhere to continuous masking policies, visitors may not consume food near patients.
  • Cafeteria: patients and visitors are not permitted in the cafeteria.
  • Admitted patients: two (2) healthy persons may visit a patient per day. Overnight visitation is permitted for medical necessity, only.
  • Labor, delivery and postpartum: during the labor and delivery period, two (2) healthy persons will be permitted. During the postpartum period, one (1) healthy designated support person may be permitted an overnight stay to facilitate bonding with the newborn.
  • Pediatric Unit: two (2) designated support persons will be permitted at the bedside.
  • Neonatal intensive care unit (NICU): two (2) designated support persons will be permitted at the bedside.
  • Surgery: due to limited space and at the discretion of the healthcare team, one (1) person will be permitted until the patient is taken to the pre-procedure area. They may re-enter when the patient is in recovery and preparing for discharge.
  • Emergency Department (ED): due to limited space and at the discretion of the healthcare team, visitation of no more than two (2) people will be permitted at the bedside in the ED. During extraordinary and end-of-life circumstances, family members will be allowed to wait in the ED lobby after being screened, until a member of the healthcare team identifies a designated family contact.

Please coordinate with your family members and friends to ensure these updated restrictions are followed. We understand that communication with your loved ones is important and ask that you consider using alternative methods of communication, including phone calls, social media, instant messaging apps or video calling apps. Complimentary Wi-Fi is available to all patients.

If you are here for an outpatient procedure or appointment, please consider asking your loved one or transportation provider to remain outside, in the car or at home until your procedure or appointment is complete.

Screening Processes

All Arriving Patients & Visitors

The hospital is screening patients and visitors at all hospital entrances. Upon arrival, designated staff will ask you:

  • A series of questions to identify if you are experiencing COVID-19 signs and symptoms.
  • To perform hand hygiene.
  • To change your mask if you are wearing a cloth mask – for your safety and the safety of all our patients, visitors and Associates, cloth masks are not permitted in patient care areas.

Patients with Appointments

Patients who have appointments at the hospital will receive a phone call prior to their appointment in which a designated hospital representative will perform the screening.

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