Health Insurance Coverage Information

Renewing Your Health Plan through Covered California and or experiencing a qualifying life changing event - Call our Customer Support Line: 909.469.9441 o para informacion en Español marque 909.469.9442. 8:00 am to 5:00 pm Monday through Friday.

MediCal Coverage

If you qualify for MediCal, you may apply at any time throughout the year. An application is available on the Covered California website or by contacting our Eligibility Services department.

MediCal Redetermination

MediCal continuous enrollment ends 3/31/23.

Starting 4/1/23 the counties including Los Angeles County will resume the MediCal redetermination process. HASC is encouraging hospitals to help their patients manage the re-enrollment process. The annual renewal form is due within 60 days from the date the annual renewal form is sent to the beneficiary, allowing adequate time for response.

The Medi-Cal Redetermination process is a continuous 14-month unwinding period that begins April 1, 2023 and ends May 31, 2024. The Los Angeles County Department of Public Social Services has provided the following Medi-Cal Redetermination Effective (RE) Schedule.

If you need assistance our Eligibility Services can assist you in completing the forms to avoid discontinuance of MediCal/Managed Care MediCal coverage.

Call our Customer Support Line: 909-469-9441 o para informacion en Español marque 909.469.9442.

Hours: 8:00 am to 5:00 pm Monday through Friday.

Covered CA Renewal Period

It is important to take a look at your health plan during the renewal period because plan options and rates could change each year, and you may qualify for a different amount of financial help — especially if things like your income, household size and address have changed since last year. Renewal is also a great time to update your information with Covered California and shop for new coverage.

To see your health plan options and rates, use our Shop and Compare Tool. Then either sign in to your Covered California online account, contact a Certified Insurance Agent or Certified Enrollment Counselor, or call Covered California at (800) 300-1506 (TTY: [888] 889-4500) to make the change.

If you decide to shop for a new plan, sign in to your account before using the Shop and Compare Tool so that your selection can be saved. If you add a plan to your shopping cart before you are signed in, your selection may not be saved.

Individuals and families may either qualify for private insurance coverage available through Covered California's health insurance exchange or for state-sponsored Medicaid coverage. A single streamlined application is used to identify the best coverage based on the individuals and/or family's income.

Eligibility Services Department

Our Eligibility Services Department staff consists of Enrollment Eligibility Specialist. Our hospital staff strive to make the application process timely and seamless. Our Enrollment Eligibility Specialist undergo various training programs that include Certified Enrollment Counselor training through Covered California including HASC LA EOS Program Transition to Your Benefits Online Applications and HASC EOS LA BenefitsCal CBO Application Assistance Security Awareness Training.

Our Enrollment Eligibility Specialist can assist you with obtaining coverage through the California Health Benefit Exchange (Covered CA), Medicare, Medi-Cal, California Children's Services Program, or charity care. We will help you complete the online MediCal application by scheduling appointments for you which includes bringing all required documents for uploading to the MediCal secured portal. We will assist in setting up payment arrangements on cash discounted and or charity discount payments.

Whether you have an account with the hospital or if you just need to apply for coverage, we are here to help you.

Call our Customer Support Line: 909-469-9441 o para informacion en Español marque 909.469.9442.

Hours: 8:00 am to 5:00 pm Monday through Friday.