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Patient Care and Safety Notice

Pomona Valley Hospital Medical Center wants to know when you have concerns about patient care or safety. We welcome the opportunity to address questions and concerns at the time they occur.

If you bring a concern to our staff and you feel it has not been properly addressed, please contact the hospital’s management through the Patient Relations Department at extension 9585 or direct dial 909-865-9585.

If your concerns cannot be resolved through the hospital’s management, you may contact one or both of the following organizations:

California Department of Public Health

Health Facility Inspection Division

3400 Aerojet Avenue Suite 323

El Monte, CA 91731

800-228-1019

Office of Quality Monitoring

The Joint Commission

1 Renaissance Boulevard

Oakbrook Terrace, IL 60181

Phone: 800-994-6610

Fax: 630-792-5636

Email: patientsafetyreport@jointcommission.org

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